What to do if flexible led tape is damaged during shipping?
2020-04-20
If the flexible led tape you have ordered is arrived damaged, please contact Shenzhen JOYUS Optoelectronics Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.
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Over years of development, JOYUS Optoelectronics has gained experience in designing and manufacturing led aluminium profile and has been a reliable China-based manufacturer. The aluminum profile led strip series has become a hot product of JOYUS Optoelectronics. It is not vulnerable to moisture. Its materials have been treated with some damp-proof agents, making it not prone to the water conditions. This product has been widely used in residential and commercial lighting. This wonderful and exquisite item will definitely brighten to everyone's eye. Most customers say the product is sold out quickly and they have to repurchase more. This product greatly helps save energy bills.
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The company demonstrates its business ethics in several ways. This ethics standard encourages it to do the right thing for society. For example, we lower the carbon footprint during production, take part in fair business trade, treat employees fairly and ethnically, etc. Inquire online!

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